Quality Control (QC) & Quality Assurance (QA)

Indonesia Export is now offering a quality control service in Bali. If you're already familiar with the idea of quality control and how it can make the difference between a successful order and an outright disaster, you can skip down to the pricing and terms section below by clicking here.

If you're not sure you need quality control, you may want to grab yourself a tasty hot beverage and read on.

Poor Quality Control can seriously affect your bottom line.

Background

A large part of the Indonesia Export team is focused on Quality Control & Quality Assurance. It's an essential part of our business for many important reasons:

So, along with everything else we do, we're in the business of ensuring quality. We've been in this business since 1995 and, at the beginning, thought we were pretty smart. We were wrong. Since 1995, we've discovered, been exposed to, been bamboozled, shocked & stunned by just about everything that could possibly negatively impact on product quality and cost us money.

If you've ever imported from Bali, you probably already know what we're talking about.

Everything we now know about Quality Assurance, we learned from experience:

For our own customers, as we go about the business of making products for an order, we have a number of rules we put into play right from the start of an order and we pay attention throughout the process.

We know that certain types of cheap, albesia wood carvings simply can't be sold because they split every time

Prior to shipping, at the sharp end of our quality control process, we check:

And, of course, that's the short list.

Truthfully, we check everything. We even check the colors of the Wooden Cats' eyes and that those same cats are smiling. Ultimately, when it comes to quality, we invoke a kind of Murphy's Law approach to our work: Look for everything that could possibly be wrong or could later go wrong. Then look again.

You don't have to be an Indonesia Export customer to access our know-how, experience or expertise: we can provide a quality control service for your order no matter who you are.

Pricing & Terms

20' Container Standard Random Inspection

Our team visits your cargo company or supplier warehouse to unpack boxes at random, pull out and unwrap products to check quality against what we know and against your instructions and / or pictures.

We'll pull at least 5 cubes of product for inspection -- that's one-sixth of your entire 20' container.

Also, you have the option of advising us in advance to pay more attention to certain products, types of products or products from a particular supplier.

At the end, we'll email you a detailed report of our findings and recommendations with close-up pictures of any relevant issues.

Price: USD$300.00

20' Container Intensive Random Inspection

Our team visits your cargo company or supplier warehouse to unpack boxes at random, pull out and unwrap products to check quality against what we know and against your instructions and / or pictures.

We'll pull at least 10 cubes of product for inspection -- that's one third of your entire 20' container.

Also, you have the option of advising us in advance to pay more attention to certain products, types of products or products from a particular supplier.

At the end, we'll email you a detailed report of our findings and recommendations with close-up pictures of any relevant details.

Price: USD$450.00

40' Container Standard Random Inspection

Our team visits your cargo company or supplier warehouse to unpack boxes at random, pull out and unwrap products to check quality against what we know and against your instructions and / or pictures.

We'll pull at least 10 cubes of product for inspection -- that's one-sixth of your entire 40' container.

Also, you have the option of advising us in advance to pay more attention to certain products, types of products or products from a particular supplier.

At the end, we'll email you a detailed report of our findings and recommendations with close-up pictures of any relevant details.

Price: USD$450.00

40' Container Intensive Random Inspection

Our team visits your cargo company or supplier warehouse to unpack boxes at random, pull out and unwrap products to check quality against what we know and against your instructions and / or pictures.

We'll pull at least 20 cubes of product for inspection -- that's one third of your entire 40' container.

Also, you have the option of advising us in advance to pay more attention to certain products, types of products or products from a particular supplier.

At the end, we'll email you a detailed report of our findings and recommendations with close-up pictures of any relevant details.

Price: USD$800.00

Further Notes, Terms & Important Information

This pricing is based on handicrafts with thousands of small items packed into hundreds of boxes inside a container. If your container is all or mainly furniture, with a relatively small number of items inside, we'll be happy to discuss increasing the amount of cubes covered. On the other hand, if you're shipping a container load of clothing, sarongs, textiles, small jewellery, we'll discuss either reducing the total cube covered or increasing the charge so everyone's happy.

Pricing includes re-packing your products -- in other words, we'll repack every item we inspect.

Payment is in advance -- we accept Cash, Wire Transfer, PayPal and most major credit cards via PayPal. We will not inspect a shipment prior to receipt of payment.

If you need to know more, just drop us a line at indonesiaexport@indonesiaexport.com, we’ll be happy to answer all your questions.



Contact

PT Indonesia Export
No.17 Jl. Muding Batu Sanghyang 8
Lingkungan Batu Bidak Kerobokan Kaja
Kuta Utara, Bali, 80361

Tel: (62-361) 746 3127
Email: indonesiaexport@indonesiaexport.com