Who am I?
I was born in London in 1970 to an Irish family
I am Married.
I think I’m officially middle aged. Thinner on top? Check. Thicker in the middle? Check.
I like dogs, chocolate & reading.
Above all, chocolate… probably explains the thicker in the middle part.
I am the owner / director of Indonesia Export. We’re a fully registered company based in Bali, Indonesia and, more recently, also a limited company based in Middlesex, UK.
We’ve been online, wholesaling products from Bali, Lombok & Java (and across Indonesia) since 1995.
I live in Bali.
Indonesia Export has made up almost all of my adult, professional life.
I’ve spent the last 13 (nearly 14) years sourcing and cataloguing over 13,000 products from over 200 original furniture makers, jewellery smiths, carvers, crafters, painters, potters, clothing makers and metal workers on Bali, Java & Lombok.
What do I do every day?
Identifying new suppliers and product lines.
Meeting manufacturers to establish quality assurance and quality control methods.
Factory and workshop inspections.
Sampling, product fault-finding and re-design.
Identifying and overcoming potential packing, shipping & logistic issues.
Assessing product viability in relation to customers, competitors and existing product lines.
Researching & assessing product marketability to existing and new customers.
Researching, assessing and negotiating the best combination of price, quality and lead time.
Identifying and making contact with potential new customers.
Presenting and pitching products and services to new & existing customers.
Negotiating and closing deals in person, by phone and by email.
Creating and managing Print, SEO and PPC advertising campaigns.
Development of new product lines and customization of existing products including style, durability, volume, weight, target cost, regulatory restrictions, sales relevance, seasonal sales and lead time.
Managing 25 permanent Indonesian staff in sales, administration & logistics under a strict budget.
Setting targets & incentives in sales & logistics.
Developing standards & policies to increase efficiency and productivity.
Creating and overseeing training and education in language, IT, sales & customer relations.
Setting human resource social policies, ensuring & exceeding compliance with government standards.
Go to the beach very often.
I am good at….
Bahasa Indonesia (Indonesian Language)
PHP, MySql & Building websites.
Microsoft Office, FileMaker, Dreamweaver, Photoshop and a few other programmes.
Family, reading, writing & travel.
At University, I….
Goofed around too much and, along the way, picked up a degree in literature.
Right now, I’m…
I’m studying for CIPS
Reading Kathy Reich’s 206 Bones
Trying to be a dad.
Trying to create more business.